Potential New Client Wants a Discount…. Should I?

Today’s scenario involves a client hoping for a last minute newborn session, which the photographer happens to be able to accommodate on less than a day’s notice. BUT…. the client then wants More »

The Model Call – A “Bait and Switch” Tactic?

A lot of questions about model calls have been coming my way, asking what they are, what you give the models, and how you handle the process… while these have been geared More »

How Do I Set My Prices?

“How do I price my prints?” and “How do I price digital files?” are two big questions from anyone new to the photography business. Let me tell you the wrong way: For More »

Client Keeps Forgetting to Pay

Here’s a situation involving payment plans: the client buys a ‘package’ of sessions but can break the payment out into two parts to make it more affordable. Package sessions are great for More »

Affordable Photography and Being Too Busy

Today’s post is a long one, but it’s an issue most photographers that are successful (or are becoming successful) struggle with at one time or another. As artists, we tend to under More »


Working Weekends

Dear Stefanie Shutters

I”m currently working six days a week at my photography business and my schedule is insane. Money is coming in… but I feel like I’m missing out as a mom!  I miss weekend activities with my son because I’m afraid if I don’t offer weekend sessions I”ll loose all my clients.  Can I run a successful business without working weekends?   I”ve got to get this figured out before I burn out! 

~Overworked and feeling guilty

“Asking for a Friend” {Ethics in the Industry}

Dear Stefanie Shutters, 

I just received a text from a friend asking for a friend about her son’s senior pictures with another photographer.  She wanted to know if the friend could hire me to remove the watermarks from the web proofs because she doesn’t want to buy their packages! 

I’m honestly so shocked I don’t even know what to say.

~Shocked and Appalled 

New and Need Clients

Dear Stefanie Shutters,

How can I get clients? I’m a beginner and am looking to book sessions, but it’s hard! I’ve only gotten one paying client so far.

I put my photos on Facebook and Instagram, but what else can I do to share my business?


Good Customer Service or Too Accommodating?

Dear Stefanie Shutters,

I was contacted by the mother of one of my child’s classmates for a last minute session. She called me at 8pm for a session the next morning… but since I was available I agreed to set it up. We discussed the pricing and what was included on the phone, and while I normally take payment in advance agreed that she could pay me at the session since it was such a short notice booking. 

We had the shoot, but at the end of the shoot she said she didn’t have the money to pay me and handed me $10 ‘as a deposit’ towards the rest!  I was floored. She’d agreed to the pricing just hours before. I was even giving her a HUGE discount! 

She walked out and is now contacting me and refusing to pay at all claiming that she didn’t agree to that date or the price.  I’m livid and have no idea what to do.

~Feeling Abused

The Art of the Composite

Dear Stefanie Shutters, 

I have a client coming in with children ages newborn, 2 and 4.  The older children are, frankly, little terrors.  I’m worried about doing the sibling shots because they could hurt the baby.   What can I do to capture the children together, but safely?